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Extender Ring Trouble

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Extender Ring Trouble

Post  Rapthorne on 19.01.13 11:33

I've seen that a lot of people advise using the extender ring on their ovens, so I have been attempting to use mine where I can, but I've come in to some bother.

My ring seems to be very unstable. as if it just balances there, rather than fits in as it should. it even earlier popped out of it's place when I removed my oven's lid.

Anyone got any advice on how to combat this, if it's a common problem?

Rapthorne

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Re: Extender Ring Trouble

Post  Admin on 21.01.13 7:32

I don't think anyone has told us about such issues with their extender ring.

Did you get it with your HO or did you buy it from a different seller.

I would advise you to get a replacement as your is not safe to use.


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Re: Extender Ring Trouble

Post  Rapthorne on 21.01.13 12:33

Mine came with my halogen oven (Andrew James 12 litre)

Rapthorne

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Re: Extender Ring Trouble

Post  Admin on 21.01.13 15:23

I have the Andrew James as well and the extender ring fits perfectly on top of the oven.

Make sure that you are using it the right way - not upside down.

Their customer service is excellent. Contact them explaining the problem and ask for a replacement.

flower

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